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Inside the internship course at Hard Rock Northern Indiana

Learning the craft of casino gaming is no easy task, a Chicago Tribune columnist witnessed firsthand during the second week of 10 weeks a croupier course held in the pavilion Majestic Star in Gary, Indiana, training new recruits for Hard Rock Casino Northern Indiana.

Hard Rock Casino Northern Indiana

Casino o worth $300 million, next to interstate highway 80/94, in neighbourhoods Burr Street Interchange, announced in November that it plans to hire about 200 new dealers, with or without gaming experience, before opening in spring 2021.

Inside the two casino boats anchored in Buffington Harbour over Lake Michigan from mid-1990s new employees have learned that the dice game is one of the most difficult games because it incorporates several smaller games into one larger game and requires a lot of homework and training and repetition to master its art.

"These new dealer trainees are learning the basics of the game.

Thomas Gutierrez, Director of Table Games, Hard Rock Casino Northern Indiana

Like everyone else, Thomas Gutierrez started out as a casino dealer, managed to climb the corporate ladder and will now go on to serve as director of table games at the new casino resort, which will include a gambling hall with 1600 slot machines and 80 table games. An extensive gaming and entertainment complex with of 200,000 square feet.

Bones are like a foreign language

Josh Cole, the dealer Hard Rock Casino Cincinnati, was brought here to teach the new employees the skills necessary to play dice.

"Learning to play dice is like learning a foreign language if you take into account all its terms and order of operations."

Josh Cole, dealer, Hard Rock Casino Cincinnati

New traders learn how to cut casino chips, how to move the dice around the table, calling each roll of the dice, and most importantly, how to do it all with the energy level to engage everyone at the table, a complex and challenging task for most.

"We are looking for something special from these new dealers. We can teach the fundamentals and procedures of the game. We can't teach personalities. That's key."

Thomas Gutierrez, Director of Table Games, Hard Rock Casino Northern Indiana

Unlike dealers who learn craps, trainees know nothing about the language of casinos and must learn both the game and specific announcements at the same time, "it's like learning two foreign languages every day," Josh Cole noted.

Tempting incentives

But the incentives are great because everyone who completes the training gets a bonus of up to 2000 USD , full benefits and a chance at a new career, despite the significant impact on the casino industry from coronavirus-related restriction orders and safety guidelines.

"We recognize that this has been a difficult year for people in the hospitality industry. We are pleased that so many of them can get back to work. The project is well on its way to giving the area a much-needed economic boost."

Dawn Reynolds-Pettit, vice president of HR, Hard Rock Casino Northern Indiana

The casino's assets, which are expected to generate for the state over $20 million annually, it also recruits for other positions, including restaurant managers, chefs and cooks, bartenders, waiters and cashiers, as well as positions in security, finance, marketing and guest relations.

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